1. Introduction
Your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose information received from clients and website visitors. This policy applies to all services offered by Sacred Mountains, including psychotherapy sessions and related therapeutic services.
2. Information We Collect
We collect various types of personal information for the purpose of providing therapeutic services and improving client experience. This includes:
- Personal Information: Name, contact details (email, phone number), billing information, and insurance details if applicable.
- Health Information: Details related to mental health, medical history, symptoms, therapy progress, and other sensitive information shared during sessions.
- Website Information: When you visit our website, we may collect data on your browsing activities, including IP address, browser type, and browsing patterns.
3. How We Use Your Information
We use your personal information in the following ways:
- To provide, support, and personalize therapeutic services.
- For administrative purposes, such as scheduling appointments and processing payments.
- To communicate with you regarding session reminders, changes, and follow-ups.
- For safety and compliance with legal obligations where required.
4. How We Share Your Information
We respect the confidentiality of your information and do not sell or share it with third parties except in the following cases:
- With Your Consent: We may share information with third parties if you give us explicit consent.
- With Health Insurance Providers: For clients using insurance, we may provide billing details (e.g., superbill) upon request.
- Legal Obligations: We may disclose information if required by law, court orders, or to protect the safety of our clients and others.
5. Data Security
We take reasonable steps to protect your personal and health information from unauthorized access, disclosure, alteration, and destruction. These include:
- Secure storage and encryption of electronic records.
- Restricted access to sensitive information to only authorized personnel.
6. Your Rights
As a client, you have the following rights regarding your personal information:
- Access: You may request access to the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Withdrawal of Consent: You may withdraw consent for any use of your data at any time, though this may affect our ability to provide services.
- Data Deletion: In certain circumstances, you may request the deletion of your personal data, except where we are required to retain it by law.
7. Insurance and Payment Information
We are an out-of-network provider. Clients are responsible for full payment at the time of service, and we can provide a superbill for reimbursement from insurance providers. Please verify your out-of-network benefits with your insurance company.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We encourage clients to review it periodically to stay informed about our privacy practices.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it.
